Dispatch conditions

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the weight of the order (gross product weight):

Delivery periods

Unless any other period is specified in the item description, the product is delivered in case of foreign deliveries, within 3 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Legal Notice

If the item does not meet your expectations, you can exchange it, or return within 10 days from the purchase.

The goods sent back to us for return or exchange must:

- not have any signs of usage (in the case of a complaint should be clean),

- have the original hang tags,

- as far as possible be packed in the original package.

If you do not meet these conditions, the goods will be returned to you at your expense.

Exchange:

The goods that you want to exchange should be sent along with the exchange form to the address below:

Hwesta.eu

Rozyckiego 1c/311

51-608 Wroclaw

Poland

The amount covering the shipping cost from Hwesta.eu should be added to the package or transferred to our bank account (more details in the "Method of payment").

Returns:

The goods that you want to return should be sent along with the return form to the address below:

Hwesta.eu

Rozyckiego 1c/311

51-608 Wroclaw

Poland

The purchase costs of returned goods will be returned to the account given in the form immediately after receiving the package by Hwesta.eu.

Complaints:

If you receive a defective product you should return it along with the complaint form to the address below:

Hwesta.eu

Rozyckiego 1c/311

51-608 Wroclaw

Poland

If as a result of the complaint you are entitled to receive the refund, amount will be transferred to account given in the complaint form immediately after consideration of the complaint.

We do not accept COD packages.

Standard Business Terms and customer information

Standard Business Terms and customer information

  1. Standard business terms
  • 1 Basic provisions

(1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Łukasz Lodwich) via the www.combat-wear.com website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.

(2)  A ‘consumer’ in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term ‘businessman’ refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his/its independent professional or commercial activity.

  • 2 Conclusion of the contract

(1) The subject-matter of the contract is the selling of products.

(2) On placing the product in question on our website, we provide you with a binding offer to conclude a sales agreement subject to the conditions specified in the item description.

(3) The purchase agreement takes place via the online shopping cart system as follows:

The products intended for purchase are moved to the "shopping cart". You can select the shopping cart using the appropriate buttons on the navigation bar and make changes there at any time.

After calling up the “Checkout” page and entering the required personal data and payment and shipping conditions, all order information is then displayed again on the order summary page.

If you used an instant payment system (e.g. PayPal / PayPal Express / PayPal Plus) to receive payments, you will either be guided to our online shop on the order summary page or forwarded to the web page of the instant payment provider.

If you are forwarded to the instant payment system, choose and enter your details as appropriate. You will then be returned to the order summary page in our online shop.

Before the order is sent, you can re-check all the data, change it (which can also be done via the internet browser’s ‘back’ function) or cancel the purchase transaction.

By clicking the "Place order in conjunction with a liability to pay” button to submit the order, you declare acceptance of the order in a legally binding way by which the purchase agreement takes place.

(4) You are not bound by your enquiries regarding the creation of an offer that have been conveyed to us. We supply you with a textual and binding offer (e.g. via e-mail), which you can accept within a period of 5 days.

(5) The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter.

  • 3 Individually-designed products

(1) You provide us with the appropriate information, text or data necessary to customise the goods via the online ordering system or via E-mail without undue delay after concluding the contract. Any potential specifications that we may issue regarding file formats are to be borne in mind.

(2) You are obligated to ensure that you do not transfer data whose contents violate the rights of external parties (especially copyrights, rights to names and trademark rights) or break existing laws. You explicitly free us from any and all claims related to this matter that may be raised by external parties. This also applies to the costs associated with any legal representation that may become necessary in this regard.

(3) We do not check the transferred data for textual accuracy. In this respect, we assume no liability for errors.

(4) Insofar as we create texts, images, graphics and designs for you within the framework of the customised designing process, the said items are subject to copyright law.

Individual parts or complete contents may not be utilised, reproduced or modified unless we have explicitly authorised such a course of action.

Unless otherwise agreed upon, we assign to you a temporally unrestricted right to use the copyright-protected items that have been created for you. You are explicitly prohibited from making the protected items or parts thereof privately or commercially available to external parties in any manner whatsoever.

The transfer of the right of use is subject to the suspensive condition of full payment of the agreed-upon purchase price.

  • 4 Right of retention, reservation of proprietary rights

(1) You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship.

(2) The goods remain our property until the purchase price is paid in full.

(3) If you are a businessman, the following conditions also apply:

  1. a) We retain ownership of the goods until all the claims arising from the ongoing business relationship have been settled in full. The goods subject to retention of title may not be pledged or transferred by way of security before ownership of the said goods changes hands.
  1. b) You can re-sell the goods within the framework of an orderly transaction. In this regard, you hereby cede all the claims amounting to the magnitude of the billing amount that accrue to you as a result of the re-selling operation to us, and we accept the cession. Furthermore, you are authorised to collect the claim in question. However, insofar as you do not discharge your payment obligations in an orderly fashion, we reserve the right to collect the claim ourselves.
  1. c) In a situation involving the combination and amalgamation of the goods subject to retention of title, we acquire co-ownership of the newly-formed item. This co-ownership corresponds to the ratio that exists between the invoice value of the goods subject to retention of title and the other processed items at the time of processing.
  1. d) If you make a request of this nature, we shall be obligated to release the securities that are due to us, to the extent that the realisable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.
  • 5 Warranty

(1) The statutory warranty rights are applicable.

(2) If you are a businessman, the following shall apply, despite the contents of paragraph 1:

  1. a) It is understood that the details provided by us and the product description provided by the manufacturer are the only things that represent the properties and condition of the product in question. Other advertisements, blurbs and statements issued by the manufacturer are not considered to be representative of the properties and condition of the said product.
  1. b) You undertake to promptly examine the goods and pay necessary attention to quality and quantity variances and to notify us in writing (via E-mail, for example) of apparent defects within seven days of receipt; timely dispatch will be sufficient for observing the deadline. This also applies to hidden defects that are detected at a later stage (from the time of discovery onwards). Warranty claims cannot be raised if the obligation to inspect and the obligation to give notice of defects are not fulfilled.
  1. c) In case of defects, we provide guarantee through repair or replacement at our own discretion. If the defect is not removed, you can demand a reduction in the price or withdraw from the contract at your discretion. The defect removal is applicable after a failed second attempt, unless the circumstances prove otherwise, in particular due to the nature of the object and/or defect or other conditions. In case of repair, we must not bear the additional costs, which arise from the transfer of the item to a place other than the place of fulfilment, as far as the transfer does not correspond to the intended use of the item.
  1. d) The warranty period amounts to a period of one year after delivery of the product. The shortened warranty period does not apply in situations involving culpably caused damages that can be attributed to us and which are associated with loss of life, injuries or health-related damages. Furthermore, it does not apply in situations involving damages suffered as a result of gross negligence or malicious intent, or in situations involving deceit or contribution claims.
  • 6 Liability

(1) We also provide unlimited liability for damage caused due to the violation of life, limb or health. Furthermore, we provide liability without limitation in all cases of intent and gross negligence, if a defect is fraudulently concealed, in case of assumption of guarantee for the procurement of the object of purchase and in all other legally regulated cases.

(2) The liability of defects within the scope of the implied warranty complies with the corresponding regulation in our customer information (Part II) and General Terms and Conditions (Part I).

(3) If the situation in question relates to important contractual obligations and involves minor negligence, our liability is limited to the foreseeable damages that are typical for the contract. The term ‘important contractual obligations’ refers to important obligations that follow from the nature of the contract and whose violation would jeopardise the fulfilment of the purpose of the contract. It also covers obligations that the contents of the contract impose on us in order to facilitate the fulfilment of the purpose of the contract and whose fulfilment makes it possible for the contract to be executed in an orderly manner, and compliance with which may regularly be taken for granted by you.

(4) When it comes to the violation of inessential contractual obligations, no liability shall be assumed if the situation in question involves violations of obligations associated with light negligence.

(5) The current state of the respective technology makes it impossible to guarantee that data transmission operations that use the internet will take place in an error-free manner characterised by permanent availability. In this respect, we cannot vouch for the constant and uninterrupted availability of the website and the service offered on the website.

  • 7 Choice of law

(1) Polish law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed by the mandatory provisions of the law of the country in which the respective customer’s usual place of residence is located (benefit-of-the-doubt principle).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.

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  1. Customer information
  1. Identity of the seller

Hwesta.eu Łukasz Lodwich

Różyckiego 1c/311

51-608 Wrocław

Poland

Telephone: +48666312064

E-Mail: shop@hwesta.eu

The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under http://ec.europa.eu/odr.

  1. Information regarding the conclusion of the contract

The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance with § 2 of our standard business terms (part I.).

  1. Contractual language, saving the text of the contract

3.1 Contract language shall be English.

3.2 The complete text of the contract is not saved with us. Before the order is sent, via the online - shopping cart system the contract data can be printed out or electronically saved using the browser’s print function. After the order is received by us, the order data, the legally-mandated details related to distance selling contracts and the standard business terms are re-sent to you via e-mail.

3.3 You will be sent all contractual information within the framework of a binding offer in written form, via E-mail for example, for quotation requests outside of the online shopping basket system, which can be printed out or saved electronically in a secure manner.

  1. Main features of the product or service

The key features of the goods and/or services can be found in the respective quote.

  1. Prices and payment arrangements

5.1 The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes.

5.2 The dispatch costs that are incurred are not included in the purchase price. They can be viewed by clicking the appropriate button on our website or in the respective quote, are shown separately over the course of the order transaction and must additionally be borne by you, insofar as free delivery is not confirmed.

5.3 The payment methods that are available to you are shown by clicking the appropriate button on our website or are disclosed in the respective quote.

5.4 Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.

  1. Delivery conditions

6.1 The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on our website or in the respective quote.

6.2 If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.

If you are a businessman, the delivery and shipping operations take place at your own risk.

  1. Statutory warranty right

7.1 The liability for defects associated with our goods is geared towards the ‘Warranty’ provision in our standard business terms (part I).

7.2 As a user, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing.Even if you do not comply with this request, it shall have no effect on your legal warranty claims.

These SBTs and customer details were created by the lawyers specialising in IT law who work for the Händlerbund, and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal security of the texts and assumes liability in case warnings are issued. More detailed information can be found on the following website: http://www.haendlerbund.de/agb-service.

last update: 15.12.2016
Wholesale

Wholesales concerns mainly the Helikon-Tex®  products.

Wholesales conditions:

  • Minimum order value: 300 EUR
  • Shipping cost covered by buyer

0% VAT:

When selling within the European Union, order will be free of polish VAT tax, provided that the buyer has an VIES VAT number.

VIES VAT number validation:

http://ec.europa.eu/taxation_customs/vies/?locale=en

Before shipping your order will be revised in terms of product availability. We will inform you by e-mail about any changes.

About us

Hwesta.eu online store was established in 2010 and since then has been successfully operating in the market of military and paramilitary clothing and tactical accessories. To our customers, both wholesale and retail, we offer items of such manufacturers as: 5.11, Inc., Alta ®, BATAC ®, Cold Steel®, Eze Lap ™, GK Professional®, Helikon-Tex ®, MacTronic®, Mechanix ®, Mora of Sweden ®, Propper ™, Source®, Surplus.

We invite all military and outdoor enthusiasts, representatives of the uniformed services, paintball and airsoft teams to familiarize yourself with our offer. On our site you will find a wide range of product that make pursuing of your passion more satisfying: uniforms, functional clothing, tactical shoes, flashlights, backpacks, knives and much more.

The products we offer are also sold on eBay ®  where you can find feedback about the reliability of our service and fast order fulfillment, as well as the opinion on the products we sell.

Our account on eBay ®:

hwesta_eu_store

Our account on the European amazon:

HWESTA

Terms of payment

Terms of payment

You have the following payment options:

-  Prepayment via transfer

-  Payment via PayPal

-  Payment via PayPal Express

-  Payment via PayPal Plus

Further details on payment

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the conclusion of the respective contract.

Our bank accounts:

mBank - Polish bank.

- Euro (EUR):

Account: HWESTA.EU ŁUKASZ LODWICH

Account IBAN: PL55 1140 2004 0000 3012 0151 1989

BIC / SWIFT code: BREXPLPWMBK

Bank: mbank

- British pound (GBP):

Account: HWESTA.EU ŁUKASZ LODWICH

Account IBAN: PL51 1140 2004 0000 3912 0224 5231

BIC / SWIFT code: BREXPLPWMBK

Bank: mbank

- U.S. dollar (USD):

Account: HWESTA.EU ŁUKASZ LODWICH

Account IBAN: PL49 1140 2004 0000 3012 0224 5223

BIC / SWIFT code: BREXPLPWMBK

Bank: mbank

- Polish zloty (PLN):

Account: HWESTA.EU ŁUKASZ LODWICH

Account IBAN: PL77 1140 2004 0000 3202 6861 4092

BIC / SWIFT code: BREXPLPWMBK

Bank: mbank

Sparkasse - German bank.

- Euro (EUR):

Account: HWESTA.EU

Bank code: 850 501 00

Account number: 232017506

Bank: sparkasse

or

Account: HWESTA.EU

Account IBAN: DE38 8505 0100 0232 0175 06

BIC / SWIFT code: WELADED1GRL

Bank: sparkasse

Enter your name and your invoice number in the subject field.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Free shipping

Conditions:

    delivery within the European Union by UPS
    order value above 250 EUR / 220 GBP / 330 USD / 1000 PLN

Does not apply to wholesale orders.

Privacy policy

PRIVACY POLICY

Here at Hwesta.eu our customers and their privacy are extremely important to us. Your personal information, including all contact information is held as strictly confidential. We will not sell or rent any of the information you provide through this website. We do not store any of your credit card information on site. We may have to call or email you from time to time to get clarity on an order detail or to provide you with order updates. We will not publish details of your order or item details on the package to help avoid theft in transit.

Sharing of your information

There is some information that we may need to share. The information that we may need to share with partners and with third-party contractors for the purposes of:

- shipping our product to you through our couriers or Polish Post

- any state or federal governmental agencies with subpoena requests or other legal requests.

Newsletter

Upon subscribing to our newsletter you will receive periodic notices from our shop with information about new products, services and upcoming events. If you do not wish to receice such notices, please let us know by sending e-mail to: shop@hwesta.eu.

Cookies Policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “analytical and monitoring” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org

Google Analytics related privacy policy

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser or using Google Analytics opt-out tool. For more information on Google Analytics, please visit https://www.google.com/analytics/


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